Sales Development Representative (SDR)

SaaS Sales
Full-Time
Bangalore

About jhana

jhana is an early-stage, seed-funded startup that builds intelligent practice tools for the law across research, drafting, and document management. At jhana.ai, we are transforming the legal industry with India’s first AI-driven Paralegal. Our product delivers critical legal insights through advanced AI, producing outputs like redlines, memos, and risk assessments to streamline workflows for legal teams. Recognized as the Best Legal Tech Startup in Asia and Oceania by ALITA, we are on a mission to empower professionals with technology that drives efficiency and excellence.


Position Overview

As a Sales Development Representative (SDR), you will be responsible for supporting the sales team by identifying, prospecting, and qualifying potential clients. This entry-level role is ideal for someone with 1-2 years of experience in sales development or customer-facing roles, who is looking to grow their career in SaaS sales. This position offers a fantastic opportunity to learn about SaaS sales processes, sharpen outreach skills, and build relationships with industry professionals. This position involves regular client interaction, both virtually and in-person, and requires travel.


The day-to-day

  • Lead Generation and Outreach: Research potential clients within target industries and initiate contact via email, phone, and social media channels. Qualify inbound and outbound leads based on initial criteria to identify high-potential opportunities for the sales team. Conduct discovery calls to understand prospect needs and determine fit with jhana.ai’s offerings.

  • Pipeline Management: Keep CRM records (e.g., Salesforce, HubSpot) updated with lead information, activities, and progress. Ensure timely follow-up with prospects and manage the lead handoff process smoothly with Account Managers.

  • Support Sales Strategy: Work closely with the SDR team to align on messaging and outreach strategies that resonate with our ideal customer profiles (ICPs). Attend weekly meetings and actively participate in brainstorming and strategic discussions.

  • Performance Tracking & Reporting: Track personal outreach metrics (e.g., emails sent, calls made, meetings set) and meet or exceed weekly/monthly targets. Share insights from prospect interactions to help refine sales messaging and improve lead qualification criteria.


Qualifications & Skills

  • Experience: 1-2 years in an SDR, customer service, or other client-facing role, ideally within the SaaS or technology industry.

  • Strong Communication Skills: Excellent verbal and written communication skills with an ability to connect with people and convey value concisely.

  • Adaptability and Resilience: Able to handle a fast-paced environment and manage constructive feedback, with a positive, solutions-oriented mindset.

  • Curiosity and Willingness to Learn: Strong interest in understanding customer needs and learning the sales process in depth.

  • Organizational Skills: Ability to prioritize tasks effectively, manage time efficiently, and keep track of multiple interactions and leads.

  • Tech-Savvy: Basic familiarity with CRM systems (e.g., Salesforce, HubSpot) and sales engagement tools (e.g., Outreach, SalesLoft). Comfortable with learning and using new software.

  • Team Collaboration: Willingness to work closely with Account Managers, other SDRs, and Marketing to share insights and align on lead qualification strategies.

  • Self-Motivated and Goal-Oriented: Driven to achieve targets, with a proactive approach to managing outreach and follow-up activities.

  • Understanding of SaaS Sales (Preferred): Basic knowledge of SaaS sales cycles and customer pain points, especially within legal or tech industries.


What We Offer

  • Competitive entry-level salary and performance-based incentives.

  • Mentorship and growth opportunities within a high-growth legal tech company.

  • Access to professional development resources and training to advance your career in SaaS sales.

  • A supportive and collaborative team environment.


Miscellany

This is a great opportunity for someone looking to jumpstart their career in SaaS sales, gain valuable experience, and learn in a fast-paced, innovative environment. If you’re passionate about sales, ready to learn, and eager to grow with a high-performing team, we’d love to meet you!

This role will start ASAP and requires in-person presence at our Bangalore HQ.

Come as you are: we are a diverse team constituted by members of different backgrounds in nationality, religion, caste, gender, and sexual orientation. We sincerely and wholeheartedly welcome diverse individuals.


Apply using this form

*Complete our abbreviated application (10 min). Promising candidates will be invited to an interview. All candidates will receive a reply by email, please do not email us separately.